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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dorian Nickles

April 15, 2025

5  out of  5
rating by Dorian Nickles
"Very knowledgeable about her job. She answers every and all questions you need or want to know. Lori keeps you up to date on what is going on with your policy and will help you out in any way possible. Lori won't keep you waiting on a call or email. She'll respond back at a reasonable time. A time convenient for you."
We responded:
"Dorian, thank you so much for your compliments and feedback! We strive to provide excellent customer service and make sure our customers can make educated decisions regarding their insurance! We appreciate you trusting us to help you with all your insurance needs!"
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Marlene Romano

April 7, 2025

5  out of  5
rating by Marlene Romano
"Have been a client for many years. This organization truly cares about theor clients and goes above and beyond to help. Very professional, knowledgeable and accommodating."
We responded:
"Thank you so much, Marlene! We truly appreciate your continued trust over the years. It means a lot to our entire team to hear that you feel supported and valued. We’re always here to help—thank you for being a part of our State Farm family!"
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Jane Christner

March 28, 2025

5  out of  5
rating by Jane Christner
"Such an easy and nice transition. I appreciate the hard work and honesty. Would definitely recommend."
We responded:
"Thank you, Jane, for your kind words and for taking the time to share your experience! We're thrilled to hear that the transition was smooth and that you appreciated our efforts. Your recommendation means a lot to us."
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Tyler Thomas

March 21, 2025

5  out of  5
rating by Tyler Thomas
"Maria was a pleasure to work with! Took care of all my needs and saved me a bunch of money on my auto AND home insurance. 10/10"
We responded:
"Thank you, Tyler! We’re so glad to hear that Maria provided excellent service and helped you save on both your auto and home insurance. We appreciate your kind words and your trust in our team and look forward to working with you for many years."
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Jacob Whitford

March 13, 2025

5  out of  5
rating by Jacob Whitford
"They are always prompt and professional. Been with them for sometime and have no complaints whatsoever. I added a truck to my policy today and Maria made the process smooth and easy!"
We responded:
"Thank you, Jacob! We truly appreciate your loyalty and kind words. Maria will be thrilled to hear that she made adding your truck a smooth and easy process. We’re always here to provide prompt and professional service whenever you need us. Thanks for being part of our agency family!"
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Tom Hardman

March 11, 2025

5  out of  5
rating by Tom Hardman
"Lori and Maria are incredible! Very friendly and helpful. Have been very helpful navigating my complicated insurance needs. They helped me save on my auto policies, went over options on life policies and guided me to make the right decisions for ME. Would highly recommend them for all your insurance needs!"
We responded:
"Thank you, Tom! We truly appreciate your kind words and are so glad we could help you navigate your insurance needs. It’s always our goal to provide clear guidance and find the right options for you. We’re glad we could help you save on your auto policies and explore life insurance options that fit your needs. We’re grateful for your trust and look forward to continuing to assist you!"
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Phillip Robinson

February 26, 2025

5  out of  5
rating by Phillip Robinson
"I feel like I am in safe hands the customer service and professional support is amazing Deja was fantastic"
We responded:
"Phillip, thank you so much for your kind words! We’re thrilled to hear that you feel safe in our hands and that our customer service and professional support exceeded your expectations. We’ll be sure to pass your compliments on to Deja—she truly is fantastic. Your feedback means the world to us, and we’re honored to serve you. Thanks again for trusting our team!"
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Nancy

February 25, 2025

5  out of  5
rating by Nancy
"We have been with State Farm for years. When our agent retired, this office picked up our accounts and didn’t miss a beat. Maria, Lori, and Jeremy have been most helpful with any questions. The office is friendly, informative, and efficient."
We responded:
"Thank you, Nancy! We truly appreciate your kind words and your continued trust in State Farm. Maria, Jeremy, and I are always happy to help, and we’re grateful to have you as part of our agency. If you ever need anything, don’t hesitate to reach out!"
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Brian Holt

February 21, 2025

5  out of  5
rating by Brian Holt
"Maria did an amazing job, she really cares about her customers. I highly recommend"
We responded:
"Thank you, Brian! We’re so glad to hear that Maria provided such great service. She truly cares about helping others, and we appreciate your recommendation!"
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Jackson O'Neill

February 21, 2025

5  out of  5
rating by Jackson O'Neill
"I would recommend Lori Smul state-farm to anyone looking to save on insurance and bundle home, auto, or business insurance. I have worked together over the past year or so with Lori, Brandon, Maria, and others. Maria’s customer service is top notch and they always look after me as if I was one of their own."
We responded:
"Thank you, Jackson! We truly appreciate your kind words and your trust in our team. Maria, Brandon, and the rest of us are grateful for the opportunity to assist you. We’re always here to help with your home, auto, and business insurance needs. Thanks for being part of our State Farm family!"
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greg pritchett

February 20, 2025

5  out of  5
rating by greg pritchett
"My experience with my State Farm representative was outstanding. No pressure, and all communication was at my convenience without repeated calls trying to get my business. The review of the policy l selected was explained thoroughly and in a professional matter. I will be reccommding my agent to family members and friends base on my experience!!!!"
We responded:
"Thank you, Greg! We’re so glad to hear you had a great experience with our team. Providing clear, professional, and pressure-free guidance is always our goal at Lori Smul State Farm. We truly appreciate your business and recommendation. We look forward to being here whenever you need us!"
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Jeff Shorter

February 18, 2025

5  out of  5
rating by Jeff Shorter
"They were happy to help"
We responded:
"Thank you, Jeff! We truly appreciate your support and are grateful for the opportunity to assist you with your insurance. If you ever need anything in the future, we’re always here to help!"
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Mark Brooks

January 23, 2025

5  out of  5
rating by Mark Brooks
"I've been with this branch for a very long time and they always are helpful and quick to call back I never have anything bad to say about them."
We responded:
"Mark, Thank you for your kind words and for being a loyal customer of our branch for so many years. We’re thrilled to hear that our team has consistently been helpful and responsive to your needs. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you for many more years to come."
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Josh Gregory

January 10, 2025

5  out of  5
rating by Josh Gregory
"I was in a bind to obtain new home insurance and placed an online quote request. I was pleasantly surprised when I received an email from Maria D'Angelo following up on my request. I needed coverage rather quickly and Maria was able to provide excellent customer service to my current needs and went above and beyond to make sure I had the coverage i needed that day. We scheduled another call 1 day later to bring our auto over as well and once again Maria was on point and made it so easy for us. Thank you again Maria."
We responded:
"Josh, Thank you for sharing your positive experience with us! We’re delighted to hear that Maria provided you with prompt and exceptional service, ensuring you obtained the necessary home insurance coverage swiftly. It’s wonderful that she could assist you in transitioning your auto insurance as well, making the process seamless and efficient. Your satisfaction is our priority, and we’re here to support all your insurance needs. Please don’t hesitate to reach out if you have any further questions or require assistance in the future."
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Tiffany H

January 8, 2025

5  out of  5
rating by Tiffany H
"I met with Deja Coolidge to request Renters insurance. I am a new customer and Deja made me feel very comfortable, answered my questions, and explained my policy as a whole. I was also offered a bundle package that will save me a lot of money leaving my current policy. I'm fortunate that it is the same coverage with higher savings. Super happy overall with my experience!"
We responded:
"Thank you so much for your kind words, Tiffany! We’re thrilled to hear that Deja provided such a comfortable and informative experience for you. It’s great to know that the bundle package not only offered you savings but maintained the coverage you need. We’re excited to have you as part of our Lori Smul State Farm family and are always here to help. If you have any questions or need assistance in the future, don’t hesitate to reach out!"
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Michelle Woloszynek

December 31, 2024

5  out of  5
rating by Michelle Woloszynek
"State Farm has been my insurance company for many years. Everyone is always very helpful and knowledgeable. I definitely recommend them!"
We responded:
"Thank you for your kind words and for being a loyal customer of State Farm. We're thrilled to hear that our team has been helpful and knowledgeable. "
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Brandon Lutton

December 20, 2024

5  out of  5
rating by Brandon Lutton
"Have used them for insurance for years! They are always friendly and easy to get ahold of. They handle my insurance needs without issue and are always willing to help with any questions I have regarding my policy!"
We responded:
"Thank you so much for your kind words, Brandon. We’re grateful for your trust and loyalty over the years. It’s always our goal to be friendly, accessible and helpful with all your insurance needs. If you ever have more questions or need assistance, we’re just a call away!"
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Beth Sundman

December 7, 2024

5  out of  5
rating by Beth Sundman
"Marie was absolutely wonderful! Not only was she able to help us save a substantial amount of money she also provided us with better coverage for auto, home and life insurance! We are very thankful to her! We recommended her to our family and friends and she has assisted them as well! Thank you Maria!!!"
We responded:
"Thank you, Beth! We're thrilled to hear that Marie was able to help you save money and improve your auto, home and life insurance coverage. We appreciate your recommendations to family and friends. Your satisfaction is our priority!"
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Larry Sundman

December 7, 2024

5  out of  5
rating by Larry Sundman
"Maria was very professional.Excellent communication on our schedule.Great at explaining coverage and answering questions.Worked through computer glitches.She saved us alot of money while adding more to our policy..Thanks! Maria."
We responded:
"Thank you so much for your kind words, Larry! We’re thrilled to hear about your positive experience with Maria. She takes great pride in providing excellent communication, thorough explanations, and ensuring our customers get the best coverage possible. We’re so glad she was able to help you save money while enhancing your policy. We truly appreciate your trust in our Lori Smul State Farm team and look forward to continuing to serve you. Thanks again!"
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Ashley Peterson

December 6, 2024

5  out of  5
rating by Ashley Peterson
"Maria is amazing!! She made this whole process an absolute breeze!"
We responded:
"Thank you so much, Ashley, for your kind words about Maria! We’re thrilled to hear she made the process so easy for you. Maria truly goes above and beyond to ensure our customers have a smooth and stress-free experience. We’re lucky to have her on our team!"
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Justin Magill

November 30, 2024

5  out of  5
rating by Justin Magill
"Maria went above and beyond to help me set up both auto and home insurance. Not only did she find me a better rate than what I was paying before, but she was incredibly accommodating with my difficult work schedule. She took the time to meet with me on a Saturday to get everything sorted out. Throughout the process, she was patient in explaining all the coverage details and answering my questions. If you're looking for an insurance agent who truly puts her clients first, I highly recommend working with Maria."
We responded:
"Thank you, Justin, for your kind words about Maria. We're thrilled to hear she provided exceptional service and found you a better rate. Your recommendation means a lot to us. We're here whenever you need assistance."
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Michelle Coppola

November 12, 2024

5  out of  5
rating by Michelle Coppola
"I had called with a few questions regarding a new auto quote, Deja was the representative helping me. Not only was she very courteous and knowledgeable, but she took the time to make sure I understood my policy and how it works. I switched immediately. She was awesome and it saved me money. Definitely recommend."
We responded:
"Thank you, Michelle, for your kind words! We're thrilled to hear that Deja provided excellent service and helped you understand your policy. Your recommendation means a lot to us."
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Dennis Glasney

November 1, 2024

5  out of  5
rating by Dennis Glasney
"Maria was great to work with. Very helpful as well as knowledgeable with my requirements and needs. Made things easy to understand."
We responded:
"Thank you so much, Dennis! We’re thrilled to hear that your experience with Maria was helpful and informative. It’s our goal to make insurance as clear and straightforward as possible, and Maria’s dedication to understanding your needs is a big part of that. We’re grateful for the opportunity to support you with your insurance and are always here if you need anything. Welcome to our agency!"
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Michelle Mulchin

October 19, 2024

5  out of  5
rating by Michelle Mulchin
"Lori and her team are always responsive and help us find the best policies that provide coverage we need. She helps us navigate claims seamlessly. So grateful for Lori Smul State Farm!"
We responded:
"Thank you so much, Michelle! We’re thrilled to hear that you’ve had a positive experience with our team. It’s our goal to make sure you have the right coverage and that navigating claims is as smooth as possible. We truly appreciate your trust in Lori Smul State Farm and are grateful to have you as our loyal customer! Please don’t hesitate to reach out if you need anything in the future!"
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Gary Inzana

October 17, 2024

5  out of  5
rating by Gary Inzana
"Lori is an excellent person to work with!"
We responded:
"Gary, Thank you so much for your wonderful feedback! As the owner of Lori Smul State Farm, it’s my top priority to ensure that everyone feels valued and well taken care of!"