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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany H

Tiffany H

January 8, 2025

5  out of  5
rating by Tiffany H
"I met with Deja Coolidge to request Renters insurance. I am a new customer and Deja made me feel very comfortable, answered my questions, and explained my policy as a whole. I was also offered a bundle package that will save me a lot of money leaving my current policy. I'm fortunate that it is the same coverage with higher savings. Super happy overall with my experience!"
We responded:
"Thank you so much for your kind words, Tiffany! We’re thrilled to hear that Deja provided such a comfortable and informative experience for you. It’s great to know that the bundle package not only offered you savings but maintained the coverage you need. We’re excited to have you as part of our Lori Smul State Farm family and are always here to help. If you have any questions or need assistance in the future, don’t hesitate to reach out!"
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Michelle Woloszynek

December 31, 2024

5  out of  5
rating by Michelle Woloszynek
"State Farm has been my insurance company for many years. Everyone is always very helpful and knowledgeable. I definitely recommend them!"
We responded:
"Thank you for your kind words and for being a loyal customer of State Farm. We're thrilled to hear that our team has been helpful and knowledgeable. "
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Brandon Lutton

December 20, 2024

5  out of  5
rating by Brandon Lutton
"Have used them for insurance for years! They are always friendly and easy to get ahold of. They handle my insurance needs without issue and are always willing to help with any questions I have regarding my policy!"
We responded:
"Thank you so much for your kind words, Brandon. We’re grateful for your trust and loyalty over the years. It’s always our goal to be friendly, accessible and helpful with all your insurance needs. If you ever have more questions or need assistance, we’re just a call away!"
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Beth Sundman

December 7, 2024

5  out of  5
rating by Beth Sundman
"Marie was absolutely wonderful! Not only was she able to help us save a substantial amount of money she also provided us with better coverage for auto, home and life insurance! We are very thankful to her! We recommended her to our family and friends and she has assisted them as well! Thank you Maria!!!"
We responded:
"Thank you, Beth! We're thrilled to hear that Marie was able to help you save money and improve your auto, home and life insurance coverage. We appreciate your recommendations to family and friends. Your satisfaction is our priority!"
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Larry Sundman

December 7, 2024

5  out of  5
rating by Larry Sundman
"Maria was very professional.Excellent communication on our schedule.Great at explaining coverage and answering questions.Worked through computer glitches.She saved us alot of money while adding more to our policy..Thanks! Maria."
We responded:
"Thank you so much for your kind words, Larry! We’re thrilled to hear about your positive experience with Maria. She takes great pride in providing excellent communication, thorough explanations, and ensuring our customers get the best coverage possible. We’re so glad she was able to help you save money while enhancing your policy. We truly appreciate your trust in our Lori Smul State Farm team and look forward to continuing to serve you. Thanks again!"
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Ashley Peterson

December 6, 2024

5  out of  5
rating by Ashley Peterson
"Maria is amazing!! She made this whole process an absolute breeze!"
We responded:
"Thank you so much, Ashley, for your kind words about Maria! We’re thrilled to hear she made the process so easy for you. Maria truly goes above and beyond to ensure our customers have a smooth and stress-free experience. We’re lucky to have her on our team!"
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Justin Magill

November 30, 2024

5  out of  5
rating by Justin Magill
"Maria went above and beyond to help me set up both auto and home insurance. Not only did she find me a better rate than what I was paying before, but she was incredibly accommodating with my difficult work schedule. She took the time to meet with me on a Saturday to get everything sorted out. Throughout the process, she was patient in explaining all the coverage details and answering my questions. If you're looking for an insurance agent who truly puts her clients first, I highly recommend working with Maria."
We responded:
"Thank you, Justin, for your kind words about Maria. We're thrilled to hear she provided exceptional service and found you a better rate. Your recommendation means a lot to us. We're here whenever you need assistance."
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Michelle Coppola

November 12, 2024

5  out of  5
rating by Michelle Coppola
"I had called with a few questions regarding a new auto quote, Deja was the representative helping me. Not only was she very courteous and knowledgeable, but she took the time to make sure I understood my policy and how it works. I switched immediately. She was awesome and it saved me money. Definitely recommend."
We responded:
"Thank you, Michelle, for your kind words! We're thrilled to hear that Deja provided excellent service and helped you understand your policy. Your recommendation means a lot to us."
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Dennis Glasney

November 1, 2024

5  out of  5
rating by Dennis Glasney
"Maria was great to work with. Very helpful as well as knowledgeable with my requirements and needs. Made things easy to understand."
We responded:
"Thank you so much, Dennis! We’re thrilled to hear that your experience with Maria was helpful and informative. It’s our goal to make insurance as clear and straightforward as possible, and Maria’s dedication to understanding your needs is a big part of that. We’re grateful for the opportunity to support you with your insurance and are always here if you need anything. Welcome to our agency!"
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Michelle Mulchin

October 19, 2024

5  out of  5
rating by Michelle Mulchin
"Lori and her team are always responsive and help us find the best policies that provide coverage we need. She helps us navigate claims seamlessly. So grateful for Lori Smul State Farm!"
We responded:
"Thank you so much, Michelle! We’re thrilled to hear that you’ve had a positive experience with our team. It’s our goal to make sure you have the right coverage and that navigating claims is as smooth as possible. We truly appreciate your trust in Lori Smul State Farm and are grateful to have you as our loyal customer! Please don’t hesitate to reach out if you need anything in the future!"
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Gary Inzana

October 17, 2024

5  out of  5
rating by Gary Inzana
"Lori is an excellent person to work with!"
We responded:
"Gary, Thank you so much for your wonderful feedback! As the owner of Lori Smul State Farm, it’s my top priority to ensure that everyone feels valued and well taken care of!"
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Madeline Goodfellow

October 10, 2024

5  out of  5
rating by Madeline Goodfellow
"I have used Lori Smul State Farm to cover the space for my business, and to cover myself for disability insurance for YEARS and have always been so happy! Any issue I've needed resolved has always been so easy, I have no intention or need to look elsewhere!"
We responded:
"Thank you so much, Maddie! We’re thrilled that you’ve been satisfied with our business and disability insurance services over the years. It’s our goal to make everything as seamless as possible for our clients, and we’re grateful for your continued trust. We look forward to supporting you and your business for many more years!"
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Barbara Cunningham

October 10, 2024

5  out of  5
rating by Barbara Cunningham
"Lori Smul State Farm Insurance has such a helpful staff and makes sure I get the best possible rates. They actually will go the extra mile and call headquarters to make sure I am getting the best service."
We responded:
"Barbara, Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team. Going the extra mile to ensure our customers receive the best possible rates and service is what we’re all about. We truly appreciate your trust in us, and we’re always here to help whenever you need us!"
Profile photo of Bill Kindt

Bill Kindt

October 3, 2024

5  out of  5
rating by Bill Kindt
"The people are friendly and professional. They made it easy for me to switch my auto insurance, and have great piece of mind as well."
We responded:
"Thank you, Bill, for your kind review! We’re so glad to hear that the process was easy for you and that you’re feeling confident with your auto insurance. Our team strives to provide friendly, professional service, and we’re thrilled to know we were able to help you make the switch smoothly. If you ever need anything in the future, don’t hesitate to reach out!"
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Jesse Herrera

September 25, 2024

5  out of  5
rating by Jesse Herrera
"Wow! Lori was extremely helpful and really took her time to help me understand how to improve my business! Thank you!!!"
We responded:
"Thank you so much, Jesse! We’re thrilled to hear that Lori was able to assist you and provide valuable insights for your business. We always strive to offer personalized service, and it’s great to know that her efforts made a difference. If you ever need anything else, we’re here to help!"
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Tom Potts

September 19, 2024

5  out of  5
rating by Tom Potts
"Always great when call. Very informative and answered every question . Have had them for 40 yrs !"
We responded:
"Tom, Wow, 40 years! Thank you so much for your incredible loyalty and trust in State Farm. We’re thrilled to hear that our team continues to provide you with great service and answers to all your questions. It’s an honor to serve you, and we look forward to many more years of partnership!"
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Angela Mercer

September 10, 2024

5  out of  5
rating by Angela Mercer
"Maria was very helpful , kind and courteous! Would definitely recommend her and State Farm to others !"
We responded:
"Angela, Thank you for sharing your experience! We’re so glad to hear that Maria provided such helpful, kind, and courteous service. We truly appreciate your recommendation and look forward to continuing to meet your insurance needs here at Lori Smul State Farm."
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Ryan Arndt

September 10, 2024

5  out of  5
rating by Ryan Arndt
"Hanna was very helpful with everything. Very good customer service."
We responded:
"Ryan, Thank you so much for your kind words! We’re thrilled to hear that Hannah was able to assist you and provide great customer service. We appreciate your feedback and look forward to continuing to serve you!"
Profile photo of Tony Romano

Tony Romano

September 4, 2024

5  out of  5
rating by Tony Romano
"They always have a quick friendly response and will get you insured."
We responded:
"Tony, Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team and appreciate your trust in us to get you insured. Providing quick, friendly service is what we strive for every day, and we’re glad we could meet your expectations. If you ever need anything else, we’re here to help!"
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Megan Baracke

August 29, 2024

5  out of  5
rating by Megan Baracke
"Got a quote from this office for my Kia that sadly was ineligible, but Maria took the time to explain everything and we even talked about my future Insurance needs. I would recommend this state farm office. As soon as I get a different car, I will definitely switch over."
We responded:
"Megan, thank you for your thoughtful review! We’re glad to hear that Maria was able to provide you with the information you needed, even though your Kia was ineligible at this time. We appreciate your recommendation and look forward to helping you with your future insurance needs when you’re ready. Please don’t hesitate to reach out if you have any other questions in the meantime!"
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Lowell Balser

August 25, 2024

5  out of  5
rating by Lowell Balser
"I must say working with this office was a great experience. Hannah was exceptional and very professional and went out of her way to help me set up the app on my phone along with helping me with safe driving tips on saving costs with my insurance! She made my experience very comfortable and easy for me! She would be an asset to anybody she works for in the Customer Service field!"
We responded:
"Lowell, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that Hannah provided you with exceptional service. We take great pride in our team, and it’s wonderful to know she made your experience comfortable and easy. We’re also glad she could assist you with setting up the app and provide you with valuable safe driving tips to help you save on your car insurance. Your feedback truly means a lot to us, and we’re grateful to have you as part of our Lori Smul State Farm family!"
Profile photo of Falyn Fletcher

Falyn Fletcher

August 23, 2024

5  out of  5
rating by Falyn Fletcher
"People were very nice."
We responded:
"Falyn, Thank you for your kind words! We're thrilled to hear that you found our team to be nice. Providing excellent service is our top priority, and we're glad it made a positive impact on your experience. If you ever need anything else, we're here to help you with all your insurance needs!"
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Sandy Debeljak

August 21, 2024

5  out of  5
rating by Sandy Debeljak
"We had a urgent/serious issue with a status letter concerning my mom’s home owners insurance. I contacted the office and spoke with Hannah L about it and she was nothing short of the most understanding and helpful person. She went up and beyond to help us and got the matter taken care of after her making numerous calls, photo submissions ,etc. She followed up with us to keep us informed during the process more than a few times and was just so caring and knowledgeable about the situation. The outcome was in our favor and brought peace to my elderly mother and me! We are so grateful for an employee that takes pride in her job and cares about her customers. Thank you Hannah."
We responded:
"Sandy, Thank you so much for your kind words! We're thrilled to hear that Hannah was able to assist you and your mother with such dedication and care. We take great pride in having team members like Hannah who truly go above and beyond for our clients. It's wonderful to know that her efforts brought peace and a favorable outcome for your family. We'll be sure to pass along your gratitude to her. If you ever need anything else, we're here to help!"
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Joe Shaw

August 21, 2024

5  out of  5
rating by Joe Shaw
"Always helpful and friendly."
We responded:
"Joe, Thank you for your review! We're glad to hear that you've found our team to be helpful and friendly. We appreciate your support and are always here if you need anything!"
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John Thomas

August 21, 2024

5  out of  5
rating by John Thomas
"Lori & Hannah are very easy to reach. They are friendly, professional and promptly helpful. A great experience that I highly recommend."
We responded:
"John, Thank you so much for your kind words and recommendation! We're thrilled to hear that Lori and Hannah provided you with a great experience. Our team takes pride in being friendly, professional, and responsive, so it’s wonderful to see that reflected in your feedback. If you ever need anything in the future, don’t hesitate to reach out!"