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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tony Romano

Tony Romano

September 4, 2024

5  out of  5
rating by Tony Romano
"They always have a quick friendly response and will get you insured."
We responded:
"Tony, Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team and appreciate your trust in us to get you insured. Providing quick, friendly service is what we strive for every day, and we’re glad we could meet your expectations. If you ever need anything else, we’re here to help!"
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Megan Baracke

August 29, 2024

5  out of  5
rating by Megan Baracke
"Got a quote from this office for my Kia that sadly was ineligible, but Maria took the time to explain everything and we even talked about my future Insurance needs. I would recommend this state farm office. As soon as I get a different car, I will definitely switch over."
We responded:
"Megan, thank you for your thoughtful review! We’re glad to hear that Maria was able to provide you with the information you needed, even though your Kia was ineligible at this time. We appreciate your recommendation and look forward to helping you with your future insurance needs when you’re ready. Please don’t hesitate to reach out if you have any other questions in the meantime!"
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Lowell Balser

August 25, 2024

5  out of  5
rating by Lowell Balser
"I must say working with this office was a great experience. Hannah was exceptional and very professional and went out of her way to help me set up the app on my phone along with helping me with safe driving tips on saving costs with my insurance! She made my experience very comfortable and easy for me! She would be an asset to anybody she works for in the Customer Service field!"
We responded:
"Lowell, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that Hannah provided you with exceptional service. We take great pride in our team, and it’s wonderful to know she made your experience comfortable and easy. We’re also glad she could assist you with setting up the app and provide you with valuable safe driving tips to help you save on your car insurance. Your feedback truly means a lot to us, and we’re grateful to have you as part of our Lori Smul State Farm family!"
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Falyn Fletcher

August 23, 2024

5  out of  5
rating by Falyn Fletcher
"People were very nice."
We responded:
"Falyn, Thank you for your kind words! We're thrilled to hear that you found our team to be nice. Providing excellent service is our top priority, and we're glad it made a positive impact on your experience. If you ever need anything else, we're here to help you with all your insurance needs!"
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Sandy Debeljak

August 21, 2024

5  out of  5
rating by Sandy Debeljak
"We had a urgent/serious issue with a status letter concerning my mom’s home owners insurance. I contacted the office and spoke with Hannah L about it and she was nothing short of the most understanding and helpful person. She went up and beyond to help us and got the matter taken care of after her making numerous calls, photo submissions ,etc. She followed up with us to keep us informed during the process more than a few times and was just so caring and knowledgeable about the situation. The outcome was in our favor and brought peace to my elderly mother and me! We are so grateful for an employee that takes pride in her job and cares about her customers. Thank you Hannah."
We responded:
"Sandy, Thank you so much for your kind words! We're thrilled to hear that Hannah was able to assist you and your mother with such dedication and care. We take great pride in having team members like Hannah who truly go above and beyond for our clients. It's wonderful to know that her efforts brought peace and a favorable outcome for your family. We'll be sure to pass along your gratitude to her. If you ever need anything else, we're here to help!"
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Joe Shaw

August 21, 2024

5  out of  5
rating by Joe Shaw
"Always helpful and friendly."
We responded:
"Joe, Thank you for your review! We're glad to hear that you've found our team to be helpful and friendly. We appreciate your support and are always here if you need anything!"
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John Thomas

August 21, 2024

5  out of  5
rating by John Thomas
"Lori & Hannah are very easy to reach. They are friendly, professional and promptly helpful. A great experience that I highly recommend."
We responded:
"John, Thank you so much for your kind words and recommendation! We're thrilled to hear that Lori and Hannah provided you with a great experience. Our team takes pride in being friendly, professional, and responsive, so it’s wonderful to see that reflected in your feedback. If you ever need anything in the future, don’t hesitate to reach out!"
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Davis Brittany

August 19, 2024

5  out of  5
rating by Davis Brittany
"I've never had an issue with State Farm! Even when my previous rep retired! I think I found Lori's office by Google (the previous rep my account got switched to was kind of dull). I spoke with two wonderful people while I switched everything over and it was so smooth! We even updated my coverages... Pain free lol. I love this office, everybody is always so kind! Thanks!!!"
We responded:
"Brittany, Thank you so much for your kind words! We’re thrilled to hear that your experience with our office has been smooth and positive. Our team strives to make every interaction as easy and pleasant as possible, and it’s wonderful to know we met your expectations. Updating your coverage and ensuring you’re well taken care of is our top priority. We appreciate your trust in us and look forward to continuing to serve you! Thanks again for choosing our office and taking the time to share your experience. 😊 "
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Joe Erjavec

August 9, 2024

5  out of  5
rating by Joe Erjavec
"I called Lori Smul's office this morning to help me with insurance on a vehicle. Hannah was both friendly and informative in answering the few questions I had. I appreciated our transaction. Thank you!"
We responded:
"Joe, Thank you so much for your kind words and for choosing our office for your insurance needs! We’re thrilled to hear that Hannah was able to assist you in a friendly and informative manner. It’s always our goal to make your experience smooth and pleasant. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your business and look forward to serving you in the future!"
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Mike Stoer

July 31, 2024

5  out of  5
rating by Mike Stoer
"Lori smul and her team are phenomenal, they get the job done, we were going through a home owners claim and were getting the run around from corporate state farm and we reached out to lori and she got on the ball and got it moving. I highly recommend them to anyone looking for insurance coverage,super friendly, super helpful, giving 5 stars doesn't cover what they have done for myself and my family. They deserve 10 stars! They truly work for their customers and jump in when needed and get things moving. I'm happy to have them in my corner."
We responded:
"Mike, Thank you so much for your heartfelt review! We're delighted to hear that our team was able to assist you effectively during your homeowners claim. Your recommendation means a lot to us, and we’re proud to have been able to support you and your family. Providing exceptional service is our top priority, and it's wonderful to know we’ve made a positive impact. If you ever need anything else, we're always here to help. Thank you for you choosing Lori Smul State Farm and for your generous praise!"
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Jae-Jae Lombardo

July 31, 2024

5  out of  5
rating by Jae-Jae Lombardo
"We have been with Nationwide for over 25 years and switching to State Farm was a very smooth thanks to Hannah. She made sure that everything was transferred correctly and did not pressure to make the move. Thank you!"
We responded:
"Jae-Jae, Thank you for your kind words and for trusting us with your insurance needs! We're thrilled to hear that your transition to State Farm was smooth and seamless. Hannah is indeed a valued member of our team, and we’re glad she could assist you without any pressure. If you need anything else or have any questions in the future, please don't hesitate to reach out. Welcome to Lori Smul State Farm and thank you for choosing us! "
Profile photo of Connor Nobert

Connor Nobert

July 29, 2024

5  out of  5
rating by Connor Nobert
"I filled out some form online with low hopes of finding car insurance for a cheaper rate that I had through Geico, however then I received a call from Hannah with State Farm and she was able to help me get a quote for over $100 cheaper per month for the same coverage! Hannah was extremely helpful and professional and didn’t mind that a few work calls interrupted our conversation. She was able to walk me through the steps quickly while also explaining in detail anything I had questions on. I would definitely recommend this company for anyone looking for affordable car/renters insurance!"
We responded:
"Connor, Thank you so much for sharing your experience! We're thrilled to hear that Hannah was able to assist you in finding a more affordable car insurance rate. At State Farm, we strive to provide excellent service and ensure our customers understand their coverage options. We're glad Hannah was helpful, professional, and accommodating during your conversation. Your recommendation means a lot to us, and we appreciate you choosing Lori Smul State Farm for your car and renters insurance needs. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you again and welcome to our agency!"
Profile photo of Noelle Perez

Noelle Perez

July 25, 2024

5  out of  5
rating by Noelle Perez
"Jeremy was the absolute best agent to work with. Buying a house is stressful for anyone, Jeremy was patient explaining everything involved with my home owners insurance, and really cared about my overall understanding behind the process. He was personable and caring. I’ll be referring him to everyone. If you need any type of insurance this is your guy, hands down. Thanks again Jeremy!"
We responded:
"Noelle, Thank you for your kind words! We're thrilled to hear that Jeremy provided you with exceptional service during your home buying process and was able to help you with your homeowners insurance. We understand how stressful it can be, and it's great to know that Jeremy's patience and dedication made a positive impact. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need any further assistance or have friends and family in need of insurance, our team is here to help. Thanks again for choosing Lori Smul State Farm!"
Profile photo of Cloyce Ryland

Cloyce Ryland

July 22, 2024

5  out of  5
rating by Cloyce Ryland
"Brandon explained my options, handled my policy change and subsequent follow up efficiently, courteously, and professionally. Recommended"
We responded:
"Cloyce, Thank you for your fantastic review! We're delighted to hear that Brandon provided efficient, courteous, and professional service while handling your policy change. Your recommendation means a lot to us. Thank you for being a valued customer! If you need any further assistance, please don't hesitate to reach out."
Profile photo of Wendy Beverly

Wendy Beverly

July 22, 2024

5  out of  5
rating by Wendy Beverly
"The customer service I received from Hannah Lombardo regarding my home owners insurance was great. She was very knowledgeable and kind. Thanks again😊"
We responded:
"Wendy, Thank you for your wonderful review! We're thrilled to hear that Hannah provided you with exceptional service for your homeowners insurance. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out. We appreciate your trust in our team to help you with all your insurance needs. Thanks again! 😊"
Profile photo of Robert Walker

Robert Walker

July 14, 2024

5  out of  5
rating by Robert Walker
"The experience was amazing, and they saved me a lot of money compared to the other insurance providers."
We responded:
"Robert, Thank you so much for your positive feedback! We're thrilled to hear that your experience with us was amazing and that we were able to save you a lot of money compared to other providers. We appreciate your trust in State Farm and our team. We are here to assist you with any future needs. Thanks for choosing Lori Smul State Farm!"
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Jennifer Bugbee

July 12, 2024

5  out of  5
rating by Jennifer Bugbee
"Lori explained everything about my policies very well."
We responded:
"Jennifer, Thank you for your kind words! Ensuring our clients understand their coverage is a top priority for us. We appreciate your loyalty to State Farm and our team and appreciate your business! We look forward to working with you for many more years! "
Profile photo of Dan Wallace

Dan Wallace

June 25, 2024

5  out of  5
rating by Dan Wallace
"Maria was very knowledgeable and took the time to help us update our coverage and save us some money."
We responded:
"Dan, Thank you for sharing your positive experience with Maria. We are delighted to hear that she was able to assist you with updating your coverage and saving money on your insurance. Your satisfaction is our priority, and it’s wonderful to know that Maria’s knowledge and dedication made a difference for you. We appreciate your business and look forward to working with you for many years to come."
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Rosemary Kmiec

June 7, 2024

5  out of  5
rating by Rosemary Kmiec
"Maria is doing a wonderful job. We bundled our house And car and saved big. She is very professional and has great people skills and knowledge of all our insurance questions. It has been a pleasure working with her and State Farm."
We responded:
"Rosemary, thank you so much for your review! I am so happy to hear that Maria was able to help you save money on your home and auto insurance! We appreciate you trusting our team to help you with your insurance needs and look forward to working with you for many more years. Welcome to Lori Smul State Farm!"
Profile photo of Debbie Hopkins

Debbie Hopkins

May 28, 2024

5  out of  5
rating by Debbie Hopkins
"I needed to add our new apartment and would have canceled the existing policy but Maria advised that we should cover both for month we are using to move. This way the old apartment is covered until we are totally out. We really appreciate the time Maria took to guide us in the right direction. Maria was friendly and very warm to talk with. I would recommend this office to anyone. This was our first time in dealing with Lori's office, as we recently changed agents. The changes were made quickly and with great ease. Thanks Maria."
We responded:
"Debbie, thank you so much for the five stars and personal recommendation! I am so happy to hear Maria was able to provide you the guidance to make sure you have the right renters insurance coverage during your transition and move! We really appreciate your business and the trust you place in State Farm and our team and welcome you to our agency. We look forward to working with you for many years to come. "
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Megan Gicei

May 24, 2024

5  out of  5
rating by Megan Gicei
"Maria at Lori Smul State Farm Insurance was so kind and helpful! She was able to get me a car insurance rate with State Farm that was so much less expensive than my insurance at Progressive! She answered my questions thoroughly and got me a policy that was even better than the one I had when she called."
We responded:
"Megan, Thank you so much for your five-stars and feedback! I am so happy to hear that Maria was able to get you better coverage while saving you money on your car insurance! We appreciate you trusting our team to help you with your insurance needs and look forward to working with you for many years! Welcome to Lori Smul State Farm!"
Profile photo of Sarah Suarez

Sarah Suarez

May 19, 2024

5  out of  5
rating by Sarah Suarez
"Maria was caring and patient with all my family need. I really appreciate her attention to detail and how easy she made the transition."
We responded:
"Sarah, thank you so much for your feedback! I am so happy to hear that Maria was able to help customize your insurance plan and make the transition easy for you! We really appreciate your business and you trusting our team and State Farm to help you with your insurance! We look forward to working with you for many years! Welcome to Lori Smul State Farm!"
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Carol Petrowski

May 17, 2024

5  out of  5
rating by Carol Petrowski
"Great service! Maria is always efficient and helpful while adding a personal touch."
We responded:
"Carol, thank you so much for the five stars and feedback! I am so happy to hear Maria adds a personal touch and is efficient with her customer service. We really appreciate your business and the trust you place in our team! "
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Whitney Burt

May 16, 2024

5  out of  5
rating by Whitney Burt
"My husband and I reviewed a quote and got auto and home insurance with the wonderful help of Michael. He reviewed all the options with us, answered every question we had and explained everything so well! Very happy with our decision."
We responded:
"Whitney, thank you so much for your feedback! I am so happy to hear that Michael was able to answer all your questions and help customize your home and auto insurance plan! We really appreciate your business and you putting your trust in our team and State Farm to help you with your insurance! We look forward to working with you for many years! Welcome to Lori Smul State Farm!"
Profile photo of Crystal Root

Crystal Root

May 14, 2024

5  out of  5
rating by Crystal Root
"Great experience working with Maria! It's rare to have service handled so quickly, intelligently and kindly. This office delivers."
We responded:
"Crystal, thank you so much for your feedback, five stars and recommendation! I am so happy to hear that Maria was able to provide great customer service to you! We are so grateful to have you as our customer and appreciate you putting your trust in our team to help you with your insurance needs!"