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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Sanders

August 19, 2026

5  out of  5
rating by Robert Sanders
"It was a pleasure speaking with Michelle. She was polite, knowledgeable, and down to earth."
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Robert Mosakowski

August 17, 2026

5  out of  5
rating by Robert Mosakowski
"I thought that they were very knowledgeable, and professional in helping me pick my policy with them"
We responded:
"Robert, thank you so much for the 5-star review! We’re glad our team was able to answer your questions and help you choose the coverage that was right for you. We truly appreciate your trust in our team and look forward to being here whenever you need us!"
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Justin Ray

August 17, 2026

5  out of  5
rating by Justin Ray
"For still being a young driver I feel like I got a really good deal on car insurance. The whole process barley took 20 minutes."
We responded:
"Justin, thank you so much for the 5-star review! We’re so glad we could help you find coverage that works well for you as a young driver—and make the process quick and easy along the way. We truly appreciate you trusting our team with your car insurance!"
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Belinda

August 14, 2026

4  out of  5
rating by Belinda
"It was great dealing with the helpful people and answering all my questions. The took care of everything I needed."
We responded:
"Hi Belinda, thank you for taking the time to leave us a review! We appreciate you choosing our agency and are glad you found value in our pricing. Our team is committed to providing friendly, responsive service and helping you find coverage that fits your needs. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. We truly appreciate your support!"
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Anthony Avery

August 11, 2026

5  out of  5
rating by Anthony Avery
"Lori is the best! Detail-oriented, accommodating, and always looking to help drive value and dispel confusion during what can be an overwhelming process! Lori's passion for helping others shines through in every interaction."
We responded:
"Anthony, thank you so much! This means even more coming from someone who knows me personally. I truly appreciate your kind words and your trust in me. Helping people understand their options, cut through the confusion, and feel confident about their coverage is such an important part of what I do. Thank you for taking the time to share this—it really means a lot! "
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john cortnik

August 5, 2026

5  out of  5
rating by john cortnik
"Great people very easy to deal with, nice and respectful. Would recommend."
We responded:
"Hi John, thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear you found our team easy to work with and that you had a positive experience. We truly appreciate your trust in us for your auto, motorcycle, and commercial insurance needs. Thank you for your recommendation—we’re always here whenever you need us!"
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Jacob Platt

July 27, 2026

4  out of  5
rating by Jacob Platt
"Have bundled all my insurances through Lori and Jeremy for a few years now have no bad experiences. While shopping other companies their premiums and rates came in lower in every category.
Any issues and or changes I have needed they have been easy to reach and respond back quick."
We responded:
"Hi Jacob, thank you for taking the time to share your experience and for trusting our office over the past few years. We truly appreciate your business. I’m glad Jeremy and our team have been responsive and easy to reach whenever you’ve needed assistance. We understand that insurance needs and rates can change over time, and we appreciate your honest feedback. If there’s ever an opportunity to review your coverage again or answer any questions, we’re always here to help. Thank you again, and we wish you all the best!"
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Mike Schneithorst

July 23, 2026

5  out of  5
rating by Mike Schneithorst
"Prompt and professional service with a pleasant attitude!"
We responded:
"Thank you for the 5-star review, Mike! We truly appreciate your kind words. Providing prompt, professional service with a friendly attitude is what we strive for every day. Thank you for choosing our agency—we’re grateful for the opportunity to help and look forward to being here whenever you need us!"
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Connie Pausch

July 22, 2026

5  out of  5
rating by Connie Pausch
"Excellent customer service! Jeremy is so kind and couldn’t be more helpful. My needs were taken care of almost immediately"
We responded:
"Thank you so much for your kind words, Connie! We’re thrilled to hear Jeremy provided the excellent service you deserve. Taking care of our customers quickly while making the process as easy as possible is always our goal. We truly appreciate your trust in our agency and look forward to being here whenever you need us!"
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Marty Miler

July 2, 2026

5  out of  5
rating by Marty Miler
"Thanks Lizzy for getting me buttoned up with my new policy! You did an amazing job explaining all the details in a very user friendly way.
Much appreciated! You got me to come back to State Farm!"
We responded:
"Thank you so much, Marty, for your thoughtful review! We’re so glad the process was clear, easy to understand, and that you felt confident choosing us for your insurance needs. Welcome back! We truly appreciate the opportunity to earn your business again and look forward to being here whenever you need us."
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Racheal haught

June 26, 2026

5  out of  5
rating by Racheal haught
"Michelle McGrew was the most helpful insurance person I have ever come in contact with. Definitely a perfect person to have for your company!"
We responded:
"Thank you so much for your kind words, Racheal! We truly appreciate you taking the time to share your experience. Michelle is dedicated to making insurance easy to understand and providing the best possible service, so we’re thrilled to hear she made such a positive impression. I’ll be sure to share your thoughtful feedback with her. Thank you for choosing our agency—we’re always here whenever you need us!"
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James Furr

June 24, 2026

5  out of  5
rating by James Furr
"Zach is the best."
We responded:
"James, thank you for the 5-star review! We’re so glad to hear Zach made such a positive impression. He works hard to provide excellent service and help our customers find the right coverage for their needs. We appreciate your support and look forward to being here whenever you need us. Thank you for choosing the Lori Smul Insurance Agency!"
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Ana Varela

June 19, 2026

5  out of  5
rating by Ana Varela
"Michelle has been awesome throughout this whole process! She was always willing to change things around and explain different variants of the policies and made sure everything was tripled checked before we finalized things. I would recommend Michelle to any of my friends!"
We responded:
"Ana, thank you for taking the time to share your experience! We’re so glad Michelle was able to help you throughout the process. Taking the time to explain options, answer questions, and carefully review details before finalizing coverage is something she takes great pride in. We appreciate your recommendation and are grateful for the opportunity to assist you. Thank you for choosing Lori Smul State Farm!"
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Daniel Mettert

June 2, 2026

5  out of  5
rating by Daniel Mettert
"Zack Bailey did an excellent job explaining everything for my policy and helped save me a significant amount of money on my premiums. Thank you to Zack and Lori for your assistance!"
We responded:
"Thank you, Daniel, for your kind review! We’re so glad to hear Zack took the time to explain your policy options clearly and provide a positive experience. We appreciate the opportunity to help with your insurance needs and are grateful for your trust in both Zack and our office. Please let us know if there’s ever anything we can do to help!"
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Tanya Fitzer

June 2, 2026

5  out of  5
rating by Tanya Fitzer
"Lori kept in contact with every week to make sure that I wanted to change and update on any changes with policy. She was very well pleasant and patient with me. Great service keep up the great work and recommend them and Lori Smul as agent from State Farm."
We responded:
"Thank you, Tanya, for your thoughtful review and recommendation! We’re so glad to hear you felt informed throughout the process and appreciated the communication and follow-up along the way. Providing patient, attentive service and helping customers understand their options is something our team strives for every day. Thank you for choosing our office and for taking the time to share your experience!"
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Max Shafer

June 1, 2026

5  out of  5
rating by Max Shafer
"Michelle McGrew did a fabulous job with me! 11/10 experience!! Thank you very much again Michelle!!"
We responded:
"Thank you, Max, for the amazing review! We’re thrilled to hear Michelle provided such a positive experience. Delivering helpful, responsive service is what our team strives for, and we appreciate you taking the time to share your feedback. Thank you for choosing our office, and we’re here whenever you need us!"
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jerry browning

May 28, 2026

5  out of  5
rating by jerry browning
"MET WITH LORI TODAY TO DO A CHECK UP ON OUR POLICIES. SHE WAS VERY PATIENT AND ANSWERED ALL MY QUESTIONS. SHE OFFERED IMPROVEMENTS AND UPGRADES TO OUR PLANS BUT NOT PUSHY FOR ME TO TAKE THEM. ALL IN ALL A VERY PRODUCTIVE MEETING THANK YOU LORI."
We responded:
"Thank you, Jerry, for your thoughtful review! It was a pleasure meeting with you to review your policies. I’m glad I was able to answer your questions and discuss options that may help better fit your needs without any pressure. Regular policy reviews are a great way to stay informed about your coverage and available options. Thank you for your trust in our office—we truly appreciate it and look forward to continuing to serve you!"
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Deshawn Jones

May 26, 2026

5  out of  5
rating by Deshawn Jones
"It was an absolute pleasure working with Lizzy for my insurance, she was utterly and completely awesome through the entire process!!"
We responded:
"Thank you, Deshawn, for your great review! We’re so glad to hear Lizzy made the insurance process such a positive experience for you. Providing helpful and supportive service from start to finish is what our team strives for, and we truly appreciate you taking the time to share your feedback!"
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Christine Dickey

May 26, 2026

5  out of  5
rating by Christine Dickey
"Zack Bailey was helpful, kind, and informative during our switch from our old insurance company. It is nice to find a personal one on one company still talking to the customer. He did a great job with me!!!! Thank you Zack!!!!"
We responded:
"Thank you, Christine, for your thoughtful review! We’re so glad to hear Zack provided a helpful, kind, and informative experience during your switch from your previous insurance company. Taking time to provide personal, one-on-one service and make sure customers feel comfortable and informed is something our team truly values. We appreciate you choosing our office and are here whenever you need us!"
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Daniel Pfeiffer

May 22, 2026

5  out of  5
rating by Daniel Pfeiffer
"Emily did a wonderful job putting together my auto policy!"
We responded:
"Thank you, Daniel, for your review! We’re so glad to hear Emily did a wonderful job helping put together your auto insurance policy. We appreciate you choosing our office and are here whenever you need anything!"
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Marie Piechowiak

May 12, 2026

5  out of  5
rating by Marie Piechowiak
"Zack Bailey helped me with getting a new policy. He was kind and helpful 🙂"
We responded:
"Thank you, Marie, for your review! We’re so glad to hear Zack provided a kind and helpful experience while assisting you with your new policy. We appreciate you choosing our office and are here whenever you need us!"
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Jeff Shorter

May 5, 2026

5  out of  5
rating by Jeff Shorter
"They were happy to help, and made the changes I needed"
We responded:
"Thank you, Jeff! We truly appreciate your support and are grateful for the opportunity to assist you with your insurance. If you ever need anything in the future, we’re always here to help."
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Ashley Nicole

May 5, 2026

5  out of  5
rating by Ashley Nicole
"Great team always super helpful with your insurance needs!!"
We responded:
"Thank you, Ashley, for your kind review! We’re so glad to hear you’ve had a great experience with our team. Being helpful and responsive with your insurance needs is what we strive for every day. We truly appreciate your support and are here whenever you need us!"
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Michelle Ecker

May 1, 2026

5  out of  5
rating by Michelle Ecker
"Zack Bailey is awesome!! Very helpful with my questions"
We responded:
"Thank you, Michelle, for your kind words! We’re so glad to hear Zack was helpful in answering your questions. We appreciate you taking the time to share your experience and are here whenever you need us!"
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Mike Anderson

April 27, 2026

5  out of  5
rating by Mike Anderson
"Always very helpful and understanding"
We responded:
"Thank you, Mike, for the 5-star review! We’re glad to hear you’ve had a helpful and understanding experience with our team. We appreciate your support and are always here whenever you need us!"