State Farm® Insurance Agent Lori Smul
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mitch Mintz
September 18, 2026
"Sophia has been absolutely wonderful. She worked up our Quote saved us a lot of money and is following up to let me know that everything is OK and the paperwork is being processed. I feel very fortunate that I gave her a call."
Chandler Brandetsas
September 18, 2026
"Lori and her team are always incredibly helpful and quick to address any questions or concerns. They make the insurance process feel simple, straightforward, and stress-free. I truly appreciate their excellent customer service and would highly recommend them!"
"Thank you so much, Chandler! We truly appreciate your kind words and recommendation. Making insurance simple, straightforward, and stress-free while being there when you have questions is exactly what our team strives for. We’re so glad you’ve had a great experience with us, and we appreciate your trust in our team for your home and auto insurance needs!"
Kendrick Gooden
September 17, 2026
"I had the pleasure of dealing with Sophia. She was absolutely amazing! Very meticulous, & showed great concern for my situation. She guided me every step of the way & insured me that I would be reimbursed for my out of pocket spending. Throughout this process, she checked in on me & also allowed me to know once it were completed. Even though I were facing a tough time, Sophia managed to make me laugh & smile during our call. I highly recommend Sophia with Lori Smul insurance; an absolute 10/10 experience! You’re greatly appreciated."
"Kendrick, thank you so much for taking the time to share this! We’re incredibly happy to hear about your experience with Sophia. Knowing that she was able to guide you through a difficult situation, keep you informed along the way, and even bring a little laughter to a tough time means so much to us. We’re very fortunate to have Sophia on our team, and we truly appreciate your trust in the Lori Smul State Farm team. Thank you for the wonderful 10/10 recommendation!"
SCOTTOCASTER '66
September 16, 2026
"Lori was great. Responded back with my email and quote. ½ hr later we talked for no more than 10 minutes and I bundled car and renters insurance and was on my way! Very reasonable quote together where "other" Biberty quotes were twice as much."
"Thank you so much for the great review! We’re glad our team was able to make the process quick and easy and help you bundle your auto and renters insurance. We truly appreciate the opportunity to earn your business and welcome you to our State Farm family!"
Karim Maynard
September 16, 2026
"Sophie did a great job helping me get back to state farm i won't leave again. Great job Sophie ."
"Thank you so much, Karim! We’re so happy to have you back with State Farm! It’s wonderful to hear that Sophia made your experience such a positive one. We truly appreciate your trust in our team and look forward to taking great care of you for many years to come!"
William Calabrese
September 11, 2026
"I called and left a voicemail about a change of vehicle. I was called back almost immediately."
"Thank you, William! We’re glad our team was able to get back to you quickly and make your vehicle change easy. We truly appreciate you taking the time to share your experience!"
Tess Peterca
September 10, 2026
"Great team- especially Sofia Grose- she’s a total delight to work with! 100% recommend"
"Thank you so much, Tess! We’re thrilled to hear you had such a great experience with our team. We truly appreciate your kind words and your recommendation!"
Earl Riggleston
September 4, 2026
"I have owned my boat for years and I have consistently received wonderful customer service from Lori Smul State Fatm."
"Thank you so much, Earl! We truly appreciate your continued trust in our office over the years. It’s always our goal to provide wonderful service, and we’re grateful to be here for you and your boat insurance needs!"
Wayne Oinonen
August 31, 2026
"Great service as always!!Thanks STATE FARM for the rescue!!!"
"Thank you, Wayne! We’re so glad we could help and truly appreciate you continuing to trust our team. We’re always here when you need us! "
Mark
August 28, 2026
"Everything taken care of right away."
"Mark, thank you for the 5-star review! We’re glad our team was able to take care of everything quickly and make the process easy. We appreciate you choosing our office!"
Greg Buell
August 28, 2026
"Lori is very knowledgable and up to date with all of state farm products that are available , especially auto , life and home."
"Greg, thank you so much for the kind words and 5-star review! I truly appreciate your confidence in me and our team. It’s important to us to stay knowledgeable and help our customers understand their options for auto, home, life, and more. We’re grateful to have you as part of our agency!"
Brian Loren
August 26, 2026
"Quickly updated my policy"
"Brian, thank you for the 5-star review! We’re glad our team was able to get your policy updated quickly and make the process easy. We appreciate you choosing our office!"
Todd & Christie Gulley
August 25, 2026
"The office staff is very caring and professional. We are glad Lori is our agent. Jeremy was extremely helpful."
"Thank you both so much for the kind review! I’m so glad you’ve had such a positive experience with our team. Providing caring, professional, and helpful service is incredibly important to us. We truly appreciate your trust in our office and are grateful to have you with us!"
Robert Sanders
August 19, 2026
"It was a pleasure speaking with Michelle. She was polite, knowledgeable, and down to earth."
"Robert, thank you so much for the 5-star review! We’re so glad you had a great experience with our team and found us knowledgeable, friendly, and easy to talk to. We truly appreciate you taking the time to share your experience!"
Robert Mosakowski
August 17, 2026
"I thought that they were very knowledgeable, and professional in helping me pick my policy with them"
"Robert, thank you so much for the 5-star review! We’re glad our team was able to answer your questions and help you choose the coverage that was right for you. We truly appreciate your trust in our team and look forward to being here whenever you need us!"
Justin Ray
August 17, 2026
"For still being a young driver I feel like I got a really good deal on car insurance. The whole process barley took 20 minutes."
"Justin, thank you so much for the 5-star review! We’re so glad we could help you find coverage that works well for you as a young driver—and make the process quick and easy along the way. We truly appreciate you trusting our team with your car insurance!"
Belinda
August 14, 2026
"It was great dealing with the helpful people and answering all my questions. The took care of everything I needed."
"Hi Belinda, thank you for taking the time to leave us a review! We appreciate you choosing our agency and are glad you found value in our pricing. Our team is committed to providing friendly, responsive service and helping you find coverage that fits your needs. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. We truly appreciate your support!"
Anthony Avery
August 11, 2026
"Lori is the best! Detail-oriented, accommodating, and always looking to help drive value and dispel confusion during what can be an overwhelming process! Lori's passion for helping others shines through in every interaction."
"Anthony, thank you so much! This means even more coming from someone who knows me personally. I truly appreciate your kind words and your trust in me. Helping people understand their options, cut through the confusion, and feel confident about their coverage is such an important part of what I do. Thank you for taking the time to share this—it really means a lot! "
john cortnik
August 5, 2026
"Great people very easy to deal with, nice and respectful. Would recommend."
"Hi John, thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear you found our team easy to work with and that you had a positive experience. We truly appreciate your trust in us for your auto, motorcycle, and commercial insurance needs. Thank you for your recommendation—we’re always here whenever you need us!"
Jacob Platt
July 27, 2026
"Have bundled all my insurances through Lori and Jeremy for a few years now have no bad experiences. While shopping other companies their premiums and rates came in lower in every category.
Any issues and or changes I have needed they have been easy to reach and respond back quick."
"Hi Jacob, thank you for taking the time to share your experience and for trusting our office over the past few years. We truly appreciate your business. I’m glad Jeremy and our team have been responsive and easy to reach whenever you’ve needed assistance. We understand that insurance needs and rates can change over time, and we appreciate your honest feedback. If there’s ever an opportunity to review your coverage again or answer any questions, we’re always here to help. Thank you again, and we wish you all the best!"
Mike Schneithorst
July 23, 2026
"Prompt and professional service with a pleasant attitude!"
"Thank you for the 5-star review, Mike! We truly appreciate your kind words. Providing prompt, professional service with a friendly attitude is what we strive for every day. Thank you for choosing our agency—we’re grateful for the opportunity to help and look forward to being here whenever you need us!"
Connie Pausch
July 22, 2026
"Excellent customer service! Jeremy is so kind and couldn’t be more helpful. My needs were taken care of almost immediately"
"Thank you so much for your kind words, Connie! We’re thrilled to hear Jeremy provided the excellent service you deserve. Taking care of our customers quickly while making the process as easy as possible is always our goal. We truly appreciate your trust in our agency and look forward to being here whenever you need us!"
Marty Miler
July 2, 2026
"Thanks Lizzy for getting me buttoned up with my new policy! You did an amazing job explaining all the details in a very user friendly way.
Much appreciated! You got me to come back to State Farm!"
"Thank you so much, Marty, for your thoughtful review! We’re so glad the process was clear, easy to understand, and that you felt confident choosing us for your insurance needs. Welcome back! We truly appreciate the opportunity to earn your business again and look forward to being here whenever you need us."
Racheal haught
June 26, 2026
"Michelle McGrew was the most helpful insurance person I have ever come in contact with. Definitely a perfect person to have for your company!"
"Thank you so much for your kind words, Racheal! We truly appreciate you taking the time to share your experience. Michelle is dedicated to making insurance easy to understand and providing the best possible service, so we’re thrilled to hear she made such a positive impression. I’ll be sure to share your thoughtful feedback with her. Thank you for choosing our agency—we’re always here whenever you need us!"
James Furr
June 24, 2026
"Zach is the best."
"James, thank you for the 5-star review! We’re so glad to hear Zach made such a positive impression. He works hard to provide excellent service and help our customers find the right coverage for their needs. We appreciate your support and look forward to being here whenever you need us. Thank you for choosing the Lori Smul Insurance Agency!"