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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sally D

May 14, 2025

5  out of  5
rating by sally D
"Thank u ever so much for helping me out w my family situation so hard when u lose a loved one let alone several ...I didn't know what we were going to do w my own home let alone my father's for insurance proposes. You and u team took a big wait off our shoulders and I thank u. Wonderful working w u. Have a beautiful day"
We responded:
"Sally, thank you so much for your kind words. I’m truly sorry for your loss—navigating those situations is never easy, and I’m grateful we could help lighten the load during such a difficult time. It was an honor to assist you and your family. Wishing you continued strength and peace, and know we’re always here for you."
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Micki King

May 11, 2025

5  out of  5
rating by Micki King
"We've been with State Farm for years and recently had a great experience with Maria. She's friendly and personable She was going over all our policies over the phone and her explanation of the changes that were going to take place were explained in simple terms so that you fully understood everything."
We responded:
"Thank you so much for your continued loyalty over the years, Micki! We’re thrilled to hear you had a great experience with Maria. She truly cares about making sure everything is clear and easy to understand, and it means a lot to know her efforts made a difference. We appreciate you taking the time to share your experience!"
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Jeff Baker

May 8, 2025

5  out of  5
rating by Jeff Baker
"Maria did a great job getting my stepdaughter a quote for her photography business insurance. She responded quickly with proposed coverages that fit exactly what we needed, and at a very competitive price. I highly recommend Maria and the entire Lori Smul State Farm team!"
We responded:
"Jeff, Thank you so much for your kind words and continued support! We’re thrilled to hear Maria was able to help with your stepdaughter’s photography business insurance and provide coverage that fit exactly what you needed. It means a lot to us that you also trust our team with your personal insurance—your loyalty and confidence in our office are truly appreciated. We’re always here for you and your family!"
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Jaime Maley

May 6, 2025

5  out of  5
rating by Jaime Maley
"Overall great experience with StateFarm"
We responded:
"Thank you, Jaime, for sharing your positive experience with us at State Farm. We're glad to hear that you had a great experience. If you ever need assistance or have questions, feel free to reach out."
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Ray Lang

May 2, 2025

5  out of  5
rating by Ray Lang
"Maria was very helpful and never pushy. Very knowledgeable with the products and ensured we were purchasing the best products for us (home, auto, & umbrella). I will recommend others to her for their insurance needs."
We responded:
"Thank you so much, Ray! We’re thrilled to hear that Maria was helpful, knowledgeable, and made you feel comfortable throughout the process. She takes great pride in helping people find coverage that truly fits their needs — never pressure, just honest guidance. We appreciate your recommendation and are grateful to have earned your trust!"
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Bella Jordan

April 25, 2025

5  out of  5
rating by Bella Jordan
"I want to thank Maria and Jeremy for going out of their way to help me make sense of my policy. Everyone at Lori's office takes great care of me. Thank you all !!;"
We responded:
"Thank you so much, Bella! We’re so glad Maria and Jeremy were able to help clarify your policy. It means a lot to know you feel well cared for by our entire team. We’re always here for you!"
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Brittany Spicer

April 24, 2025

5  out of  5
rating by Brittany Spicer
"Maria was extremely helpful. I called to update my policy and she took care of everything in less than 10min and sent me over some documentation I needed to show that the change had taken place. It was a seamless experience and she explained everything in a way that was easy to digest. She also told me about my savings from Drive Safe, which I often forget I have!"
We responded:
"Thank you, Brittany, for sharing your experience with us. It's great to hear that Maria was able to assist you efficiently and provide clear explanations. We appreciate your feedback and are glad you found value in the Drive Safe savings!"
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Dorian Nickles

April 15, 2025

5  out of  5
rating by Dorian Nickles
"Very knowledgeable about her job. She answers every and all questions you need or want to know. Lori keeps you up to date on what is going on with your policy and will help you out in any way possible. Lori won't keep you waiting on a call or email. She'll respond back at a reasonable time. A time convenient for you."
We responded:
"Dorian, thank you so much for your compliments and feedback! We strive to provide excellent customer service and make sure our customers can make educated decisions regarding their insurance! We appreciate you trusting us to help you with all your insurance needs! "
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Marlene Romano

April 7, 2025

5  out of  5
rating by Marlene Romano
"Have been a client for many years. This organization truly cares about theor clients and goes above and beyond to help. Very professional, knowledgeable and accommodating."
We responded:
"Thank you so much, Marlene! We truly appreciate your continued trust over the years. It means a lot to our entire team to hear that you feel supported and valued. We’re always here to help—thank you for being a part of our State Farm family!"
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Jane Christner

March 28, 2025

5  out of  5
rating by Jane Christner
"Such an easy and nice transition. I appreciate the hard work and honesty. Would definitely recommend."
We responded:
"Thank you, Jane, for your kind words and for taking the time to share your experience! We're thrilled to hear that the transition was smooth and that you appreciated our efforts. Your recommendation means a lot to us."
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Tyler Thomas

March 21, 2025

5  out of  5
rating by Tyler Thomas
"Maria was a pleasure to work with! Took care of all my needs and saved me a bunch of money on my auto AND home insurance. 10/10"
We responded:
"Thank you, Tyler! We’re so glad to hear that Maria provided excellent service and helped you save on both your auto and home insurance. We appreciate your kind words and your trust in our team and look forward to working with you for many years."
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Jacob Whitford

March 13, 2025

5  out of  5
rating by Jacob Whitford
"They are always prompt and professional. Been with them for sometime and have no complaints whatsoever. I added a truck to my policy today and Maria made the process smooth and easy!"
We responded:
"Thank you, Jacob! We truly appreciate your loyalty and kind words. Maria will be thrilled to hear that she made adding your truck a smooth and easy process. We’re always here to provide prompt and professional service whenever you need us. Thanks for being part of our agency family!"
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Tom Hardman

March 11, 2025

5  out of  5
rating by Tom Hardman
"Lori and Maria are incredible! Very friendly and helpful. Have been very helpful navigating my complicated insurance needs. They helped me save on my auto policies, went over options on life policies and guided me to make the right decisions for ME. Would highly recommend them for all your insurance needs!"
We responded:
"Thank you, Tom! We truly appreciate your kind words and are so glad we could help you navigate your insurance needs. It’s always our goal to provide clear guidance and find the right options for you. We’re glad we could help you save on your auto policies and explore life insurance options that fit your needs. We’re grateful for your trust and look forward to continuing to assist you!"
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Phillip Robinson

February 26, 2025

5  out of  5
rating by Phillip Robinson
"I feel like I am in safe hands the customer service and professional support is amazing Deja was fantastic"
We responded:
"Phillip, thank you so much for your kind words! We’re thrilled to hear that you feel safe in our hands and that our customer service and professional support exceeded your expectations. We’ll be sure to pass your compliments on to Deja—she truly is fantastic. Your feedback means the world to us, and we’re honored to serve you. Thanks again for trusting our team!"
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Nancy

February 25, 2025

5  out of  5
rating by Nancy
"We have been with State Farm for years. When our agent retired, this office picked up our accounts and didn’t miss a beat. Maria, Lori, and Jeremy have been most helpful with any questions. The office is friendly, informative, and efficient."
We responded:
"Thank you, Nancy! We truly appreciate your kind words and your continued trust in State Farm. Maria, Jeremy, and I are always happy to help, and we’re grateful to have you as part of our agency. If you ever need anything, don’t hesitate to reach out!"
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Brian Holt

February 21, 2025

5  out of  5
rating by Brian Holt
"Maria did an amazing job, she really cares about her customers. I highly recommend"
We responded:
"Thank you, Brian! We’re so glad to hear that Maria provided such great service. She truly cares about helping others, and we appreciate your recommendation!"
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Jackson O'Neill

February 21, 2025

5  out of  5
rating by Jackson O'Neill
"I would recommend Lori Smul state-farm to anyone looking to save on insurance and bundle home, auto, or business insurance. I have worked together over the past year or so with Lori, Brandon, Maria, and others. Maria’s customer service is top notch and they always look after me as if I was one of their own."
We responded:
"Thank you, Jackson! We truly appreciate your kind words and your trust in our team. Maria, Brandon, and the rest of us are grateful for the opportunity to assist you. We’re always here to help with your home, auto, and business insurance needs. Thanks for being part of our State Farm family!"
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greg pritchett

February 20, 2025

5  out of  5
rating by greg pritchett
"My experience with my State Farm representative was outstanding. No pressure, and all communication was at my convenience without repeated calls trying to get my business. The review of the policy l selected was explained thoroughly and in a professional matter. I will be reccommding my agent to family members and friends base on my experience!!!!"
We responded:
"Thank you, Greg! We’re so glad to hear you had a great experience with our team. Providing clear, professional, and pressure-free guidance is always our goal at Lori Smul State Farm. We truly appreciate your business and recommendation. We look forward to being here whenever you need us!"
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Jeff Shorter

February 18, 2025

5  out of  5
rating by Jeff Shorter
"They were happy to help"
We responded:
"Thank you, Jeff! We truly appreciate your support and are grateful for the opportunity to assist you with your insurance. If you ever need anything in the future, we’re always here to help!"
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Mark Brooks

January 23, 2025

5  out of  5
rating by Mark Brooks
"I've been with this branch for a very long time and they always are helpful and quick to call back I never have anything bad to say about them."
We responded:
"Mark, Thank you for your kind words and for being a loyal customer of our branch for so many years. We’re thrilled to hear that our team has consistently been helpful and responsive to your needs. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you for many more years to come."
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Josh Gregory

January 10, 2025

5  out of  5
rating by Josh Gregory
"I was in a bind to obtain new home insurance and placed an online quote request. I was pleasantly surprised when I received an email from Maria D'Angelo following up on my request. I needed coverage rather quickly and Maria was able to provide excellent customer service to my current needs and went above and beyond to make sure I had the coverage i needed that day. We scheduled another call 1 day later to bring our auto over as well and once again Maria was on point and made it so easy for us. Thank you again Maria."
We responded:
"Josh, Thank you for sharing your positive experience with us! We’re delighted to hear that Maria provided you with prompt and exceptional service, ensuring you obtained the necessary home insurance coverage swiftly. It’s wonderful that she could assist you in transitioning your auto insurance as well, making the process seamless and efficient. Your satisfaction is our priority, and we’re here to support all your insurance needs. Please don’t hesitate to reach out if you have any further questions or require assistance in the future."
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Tiffany H

January 8, 2025

5  out of  5
rating by Tiffany H
"I met with Deja Coolidge to request Renters insurance. I am a new customer and Deja made me feel very comfortable, answered my questions, and explained my policy as a whole. I was also offered a bundle package that will save me a lot of money leaving my current policy. I'm fortunate that it is the same coverage with higher savings. Super happy overall with my experience!"
We responded:
"Thank you so much for your kind words, Tiffany! We’re thrilled to hear that Deja provided such a comfortable and informative experience for you. It’s great to know that the bundle package not only offered you savings but maintained the coverage you need. We’re excited to have you as part of our Lori Smul State Farm family and are always here to help. If you have any questions or need assistance in the future, don’t hesitate to reach out!"
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Michelle Woloszynek

December 31, 2024

5  out of  5
rating by Michelle Woloszynek
"State Farm has been my insurance company for many years. Everyone is always very helpful and knowledgeable. I definitely recommend them!"
We responded:
"Thank you for your kind words and for being a loyal customer of State Farm. We're thrilled to hear that our team has been helpful and knowledgeable. "
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Brandon Lutton

December 20, 2024

5  out of  5
rating by Brandon Lutton
"Have used them for insurance for years! They are always friendly and easy to get ahold of. They handle my insurance needs without issue and are always willing to help with any questions I have regarding my policy!"
We responded:
"Thank you so much for your kind words, Brandon. We’re grateful for your trust and loyalty over the years. It’s always our goal to be friendly, accessible and helpful with all your insurance needs. If you ever have more questions or need assistance, we’re just a call away!"
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Beth Sundman

December 7, 2024

5  out of  5
rating by Beth Sundman
"Marie was absolutely wonderful! Not only was she able to help us save a substantial amount of money she also provided us with better coverage for auto, home and life insurance! We are very thankful to her! We recommended her to our family and friends and she has assisted them as well! Thank you Maria!!!"
We responded:
"Thank you, Beth! We're thrilled to hear that Marie was able to help you save money and improve your auto, home and life insurance coverage. We appreciate your recommendations to family and friends. Your satisfaction is our priority!"