State Farm® Insurance Agent Lori Smul
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marty Miler
July 2, 2026
"Thanks Lizzy for getting me buttoned up with my new policy! You did an amazing job explaining all the details in a very user friendly way.
Much appreciated! You got me to come back to State Farm!"
Racheal haught
June 26, 2026
"Michelle McGrew was the most helpful insurance person I have ever come in contact with. Definitely a perfect person to have for your company!"
"Thank you so much for your kind words, Racheal! We truly appreciate you taking the time to share your experience. Michelle is dedicated to making insurance easy to understand and providing the best possible service, so we’re thrilled to hear she made such a positive impression. I’ll be sure to share your thoughtful feedback with her. Thank you for choosing our agency—we’re always here whenever you need us!"
James Furr
June 24, 2026
"Zach is the best."
"James, thank you for the 5-star review! We’re so glad to hear Zach made such a positive impression. He works hard to provide excellent service and help our customers find the right coverage for their needs. We appreciate your support and look forward to being here whenever you need us. Thank you for choosing the Lori Smul Insurance Agency!"
Ana Varela
June 19, 2026
"Michelle has been awesome throughout this whole process! She was always willing to change things around and explain different variants of the policies and made sure everything was tripled checked before we finalized things. I would recommend Michelle to any of my friends!"
"Ana, thank you for taking the time to share your experience! We’re so glad Michelle was able to help you throughout the process. Taking the time to explain options, answer questions, and carefully review details before finalizing coverage is something she takes great pride in. We appreciate your recommendation and are grateful for the opportunity to assist you. Thank you for choosing Lori Smul State Farm!"
Daniel Mettert
June 2, 2026
"Zack Bailey did an excellent job explaining everything for my policy and helped save me a significant amount of money on my premiums. Thank you to Zack and Lori for your assistance!"
"Thank you, Daniel, for your kind review! We’re so glad to hear Zack took the time to explain your policy options clearly and provide a positive experience. We appreciate the opportunity to help with your insurance needs and are grateful for your trust in both Zack and our office. Please let us know if there’s ever anything we can do to help!"
Tanya Fitzer
June 2, 2026
"Lori kept in contact with every week to make sure that I wanted to change and update on any changes with policy. She was very well pleasant and patient with me. Great service keep up the great work and recommend them and Lori Smul as agent from State Farm."
"Thank you, Tanya, for your thoughtful review and recommendation! We’re so glad to hear you felt informed throughout the process and appreciated the communication and follow-up along the way. Providing patient, attentive service and helping customers understand their options is something our team strives for every day. Thank you for choosing our office and for taking the time to share your experience!"
Max Shafer
June 1, 2026
"Michelle McGrew did a fabulous job with me! 11/10 experience!! Thank you very much again Michelle!!"
"Thank you, Max, for the amazing review! We’re thrilled to hear Michelle provided such a positive experience. Delivering helpful, responsive service is what our team strives for, and we appreciate you taking the time to share your feedback. Thank you for choosing our office, and we’re here whenever you need us!"
jerry browning
May 28, 2026
"MET WITH LORI TODAY TO DO A CHECK UP ON OUR POLICIES. SHE WAS VERY PATIENT AND ANSWERED ALL MY QUESTIONS. SHE OFFERED IMPROVEMENTS AND UPGRADES TO OUR PLANS BUT NOT PUSHY FOR ME TO TAKE THEM. ALL IN ALL A VERY PRODUCTIVE MEETING THANK YOU LORI."
"Thank you, Jerry, for your thoughtful review! It was a pleasure meeting with you to review your policies. I’m glad I was able to answer your questions and discuss options that may help better fit your needs without any pressure. Regular policy reviews are a great way to stay informed about your coverage and available options. Thank you for your trust in our office—we truly appreciate it and look forward to continuing to serve you!"
Deshawn Jones
May 26, 2026
"It was an absolute pleasure working with Lizzy for my insurance, she was utterly and completely awesome through the entire process!!"
"Thank you, Deshawn, for your great review! We’re so glad to hear Lizzy made the insurance process such a positive experience for you. Providing helpful and supportive service from start to finish is what our team strives for, and we truly appreciate you taking the time to share your feedback!"
Christine Dickey
May 26, 2026
"Zack Bailey was helpful, kind, and informative during our switch from our old insurance company. It is nice to find a personal one on one company still talking to the customer. He did a great job with me!!!! Thank you Zack!!!!"
"Thank you, Christine, for your thoughtful review! We’re so glad to hear Zack provided a helpful, kind, and informative experience during your switch from your previous insurance company. Taking time to provide personal, one-on-one service and make sure customers feel comfortable and informed is something our team truly values. We appreciate you choosing our office and are here whenever you need us!"
Daniel Pfeiffer
May 22, 2026
"Emily did a wonderful job putting together my auto policy!"
"Thank you, Daniel, for your review! We’re so glad to hear Emily did a wonderful job helping put together your auto insurance policy. We appreciate you choosing our office and are here whenever you need anything!"
Marie Piechowiak
May 12, 2026
"Zack Bailey helped me with getting a new policy. He was kind and helpful 🙂"
"Thank you, Marie, for your review! We’re so glad to hear Zack provided a kind and helpful experience while assisting you with your new policy. We appreciate you choosing our office and are here whenever you need us!"
Jeff Shorter
May 5, 2026
"They were happy to help, and made the changes I needed"
"Thank you, Jeff! We truly appreciate your support and are grateful for the opportunity to assist you with your insurance. If you ever need anything in the future, we’re always here to help."
Ashley Nicole
May 5, 2026
"Great team always super helpful with your insurance needs!!"
"Thank you, Ashley, for your kind review! We’re so glad to hear you’ve had a great experience with our team. Being helpful and responsive with your insurance needs is what we strive for every day. We truly appreciate your support and are here whenever you need us!"
Michelle Ecker
May 1, 2026
"Zack Bailey is awesome!! Very helpful with my questions"
"Thank you, Michelle, for your kind words! We’re so glad to hear Zack was helpful in answering your questions. We appreciate you taking the time to share your experience and are here whenever you need us!"
Mike Anderson
April 27, 2026
"Always very helpful and understanding"
"Thank you, Mike, for the 5-star review! We’re glad to hear you’ve had a helpful and understanding experience with our team. We appreciate your support and are always here whenever you need us!"
Robert
April 24, 2026
"Lori was extremely helpful and save me a bunch of money which I what I was looking for thank you very much"
"Thank you, Robert, for your review! We’re so glad you had a helpful experience with our team and that we could assist you with your coverage. We appreciate you choosing our office and are here anytime you need us!"
Laurel Snyder
April 23, 2026
"Lori is a professional, knowledgeable, friendly, insurance agent! I highly recommend her!"
"Thank you so much, Laurel, for your kind words and recommendation! It truly means a lot. We’re glad you’ve had a positive experience and appreciate the opportunity to help with your homeowners insurance. If you ever need anything, we’re always here for you!"
Micki King
April 23, 2026
"We've been with State Farm for years and recently had a great experience with Maria. She's friendly and personable She was going over all our policies over the phone and her explanation of the changes that were going to take place were explained in simple terms so that you fully understood everything."
"Thank you, Micki, for being with us over the years—we truly appreciate your continued support! We’re so glad to hear you had a helpful and easy-to-understand policy review experience. Taking time to walk through changes clearly and answer questions is something our team focuses on, and it means a lot that you shared this. We’re always here whenever you need us!"
rich phillips
April 14, 2026
"Michelle provided quotes as requested promptly and professionally and followed up in a few days. Excellent service !"
"Thank you, Rich, for your review! We’re glad to hear Michelle provided prompt and professional service and followed up to keep everything on track. We appreciate you taking the time to share your experience and are here whenever you need us!"
Elton Holifield Sr
April 10, 2026
"Excellent care and service"
"Thank you, Ashley, for your 5-star review! We’re so glad to hear you had a positive experience with both pricing and service while setting up your vehicle insurance. We appreciate you taking the time to share your feedback and are here whenever you need us!"
Nick Boyd
April 8, 2026
"State farm has the better of all insurance prices, but all insurance companies charge too much."
"Thank you, Nick, for your feedback—we appreciate you taking the time to share it. We’re glad to hear you found value in the pricing, and we understand that insurance costs can feel high across the board. If you’d ever like us to review your policies or explore any available options, we’re always happy to help."
Katie Snyder
April 1, 2026
"She is a very nice lady nice conversation while we did my policy love working with her"
"Thank you, Katie, for your kind review! We’re so glad to hear you had a positive experience and enjoyed the conversation while setting up your policy. It’s great to know you felt comfortable throughout the process, and we appreciate you choosing our office for your life and auto insurance needs. We’re here whenever you need us!"
Steve Wendell
March 31, 2026
"Michelle did an excellent job in quoting State Farm auto insurance policy. She was responsive, knowledgeable and easy to work with."
"Thank you, Steve, for your review! We’re glad to hear Michelle provided a responsive and knowledgeable experience while helping with your auto insurance quote. Making the process easy and clear is something we strive for, and we appreciate you taking the time to share your feedback. We’re here if you need anything moving forward!"
Terry Jackson
March 30, 2026
"I worked with Maria on a life insurance policy. Maria explained my options in a way that I understood. She answered all my questions and was very helpful. Kudos Maria and thank you!!"
"Thank you, Terry, for your thoughtful review! We’re glad to hear your life insurance options were explained clearly and that all your questions were answered along the way. Providing helpful, easy-to-understand guidance is something we focus on, and we appreciate you taking the time to share your experience. We’re here whenever you need us!"